I have been using Air & Heat Provider for some time now (more than 12 years) I have always been pleased, no, more than pleased, with the service provided. (I love it when they come when they say they are going to come.) When they arrive, it's all business and the job is done well. but It goes beyond that. I have a good feeling about Air and Heat, I trust them. I feel comfortable with what he tells me is wrong and needs fixed - I feel confident with what he comes up with for the solution. I trust him to work in my house on his own. I really like this guy.
Here's a sample: I came home a day after my downstairs unit was replaced for a lightning strike. this is the day after it was completed and paid for. (best of three estimates) I noticed a box in my trash can that I didn't put in there - a pump of some sort. - Turns out, the following day, Loc returned and installed a pump because he didn't like the way it was draining he said. - "how much do I owe you? " - nothing - " I just needed a pump for him to be satisfied with the job" - I have more examples, but this is getting long. Few and far between. This is a good one.